Refund Policy

Woogyy – Refund policy

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At Woogyy, we strive to provide the best experience for our users. This Refund Policy outlines the terms under which you may request a refund for services purchased through the Woogyy platform.

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1. General Policy

• Refunds are considered only in cases where the service could not be delivered as promised due to a fault on Woogyy’s end or the service provider’s end.

• Refund requests must be made within 7 days of the original purchase date.

• All refund decisions are at the sole discretion of Woogyy’s management.

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2. Non-Refundable Items

• Payments made for completed services or events.

• Payments for digital content once accessed, downloaded, or streamed.

• Subscription fees for periods that have already been used.

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3. Refund Process

• To request a refund, you must email support@woogyy.com with your order details, reason for the refund, and any relevant evidence.

• Woogyy will review your request and respond within 5–7 business days.

• Approved refunds will be processed through the original payment method within 7–10 business days.

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4. Payment Gateway Charges

• Payment gateway transaction charges are non-refundable and will be deducted from the refund amount.

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5. Cancellations by Woogyy

• If a service or event is canceled by Woogyy or its service providers, you will receive a full refund of the amount paid, excluding payment gateway charges, unless otherwise stated.

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6. Contact Information

For any refund-related queries, please contact:

📧 support@woogyy.com